Frequently Asked Questions

When will you ship my order?

SINGLE UMSHIKBOX ORDERS are shipped each Friday.

SUBSCRIPTIONS: If you subscribe by the 7th of the month, your box will be shipped out on the 10th.

HOLIDAY SHIPPING: Order by the 18th of December in order to receive your UmshikBox before Christmas. (Carriers may have shipping delays during the holidays; but this is the date that USPS suggest to us).

What if I subscribe on the 8th?

Orders received on or after the 8th will ship on the 10th of the following month.  

How often will my subscription be re-billed?

(SEE OUR FLOW CHART AT THE TOP OF THE PAGE)   When you place your first order, you will pay immediately.  Then, as long as you are subscribed, your next order will be billed on the 18th of each month.   

If you still have questions concerning billing, just send us an email, no problem! We're here to help.

Do you ship internationally?

We are currently working on making our boxes available to snack lovers worldwide,  But right now, we only ship to the United States and APO or FPO addresses.  Watch our social media pages for updates.   We're working hard and hope to be shipping worldwide soon.

Why have you sold out?

Our RamyunBoxes and Deluxe Snackboxes rarely sell out.  But, occasionally, we sell limited edition UmshikBoxes. If you are interested, grab them while you can.  They are one-time buys and we don't restock them once they are sold out!

I want to send an UmshikBox to my sister,  How do I do that?

First of all, we're sure that you are going to quickly become her favorite sibling! 

Subscription: You can select "gift subscription" during the check out process.  You can put her mailing address, and we'll send it directly to her.

Single box: You can order one of our Single UmshikBoxes, through our SHOP page.  They are one-time boxes and do not automatically renew.  Also, our Limited Edition UmshikBoxes are one of a kind, one time only options to add some extra fun to your life.

Need more reasons to subscribe?

• Texting, updating Instagram, watching a K-drama, all while doing your homework... takes a lot of energy!

• Our boxes are as amazing as your K-pop bias... okay, almost as amazing.

• You want your spicy shrimp ramyun and you want it now.

• You don't just want snacks, you want a few pounds of quality, variety treats delivered monthly.