Frequently Asked Questions

When will you ship my order?

SINGLE UMSHIKBOX ORDERS are shipped each Friday.

SUBSCRIPTIONS: If you subscribe by the 7th of the month, your box will be shipped out on the 10th.

What if I subscribe after the 8th?

Orders received on or after the 8th will ship on the 10th of the following month.  

How often will my subscription be re-billed?

When you place your first order, you will pay immediately.  Then, as long as you are subscribed, your next order will be billed on the 18th of each month.   

If you still have questions concerning billing, just send us an email, no problem! We're here to help.

Do you ship internationally?

We are currently working on making our boxes available to snack lovers worldwide,  But right now, we only ship to the United States and APO or FPO addresses.  Watch our social media pages for updates.   We're working hard and hope to be shipping worldwide soon.

Why have you sold out?

Our RamyunBoxes and Deluxe Snackboxes don't sell out.  But, occasionally, we sell limited edition UmshikBoxes. If you are interested, grab them while you can.  They are one-time buys and we don't restock them once they are sold out, sorry!

I want to send an UmshikBox to my sister,  How do I do that?

First of all, we're sure that you are going to quickly become her favorite sibling! 

You can either select "gift subscription" during the check out process.  You can put her mailing address, and we'll send it directly to her.

Decide during the checkout process if you want the subscription to renew each month (until you cancel of course).  If so, make sure to "tick" the box telling us that you'd like us to renew it automatically.

Or, you can order one of our Single UmshikBoxes, through our SHOP page.  They are one-time UmshikBoxes and do not automatically renew.

Lastly, if we happen to have a Limited Edition box available, you could select that option instead.  Our Limited Edition UmshikBoxes are one of a kind, one time only options to add some extra fun to your life.  They are NOT monthly subscriptions.

Need more reasons to subscribe?

Here are a few more reasons to subscribe:

  • No skimpy sample sizes here... we don't count a single piece of candy as "one item"
  • Great energy source while practicing your latest EXO or BTS dance moves
  • A wonderful way to share the flavors of Korea with friends and family
  • Deliciously curated snacks and ramyun (ramen)
  • Great swag (1-3 items per box!)
  • What's better to eat while watching K-dramas?
  • An opportunity to discover new Korean products and brands
  • Studying late at night tastes better with an UmshikBox on the desk!
  • Make that college student or military member happy with one of our boxes to show them that you care.